Finding a trusted end of lease / vacate cleaning company can be a challenge, which is why we’ve done the hard work for you.
Our team has conducted extensive research to bring you the best companies in your local area, so you don’t have to:
- Go through long (meaningless) lists of companies in local directories;
- Spend hours ringing around; or
- Take a chance on a company you don’t know if you can trust (or not)
Our main goal is to help you get your full bond back, but we also want to help you avoid the usual hassles and frustrations that come with moving house.
Questions to Ask Your End of Lease Cleaning Company
Unfortunately not every bond cleaning company has the same standards, and with no recognised qualifications or licensing requirements it’s easy for anyone to call themselves a cleaner.
To make sure your exit is quick, simple and hassle free we recommend asking these questions before hiring any company:
- Are you fully insured?
- Are your cleaners fully trained and background checked?
- How many years’ experience do you have with vacate / bond cleaning?
- Do you offer a satisfaction guarantee (how does this work)?
- What is included in the process (and what isn’t)?
- Will you work with the tenant and/or real estate agent to co-ordinate the clean?
- Do you offer additional services, such as gutter or carpet cleaning (this may be required if your carpets are dirty)
Don’t be afraid to ask for references, copies of insurance certificates and a full list of their services – any reputable company will be happy to provide this to you.
How much does it cost?
WARNING: Be wary of ‘super cheap’ prices which sound too good to be true. You usually get what you pay for.
The cost really depends on the size of your home, the condition it is in, and any extra services you require.
Many companies offer fixed priced packages, and will include any return visits required to re-clean once the real estate agent has inspected the property.
Expect to pay between $20 and $40 per hour for a professional cleaner, or between $200 and $350 for an average sized home (theses costs don’t include any additional extras like wall, carpet or exterior window cleaning).
End of Lease Cleaning Checklist
Your service should be customised to suit your own needs, but will usually include the following:
Walls: Removal of marks & dust (including around power points and fixtures / fittings). Dusting of high areas including ceiling fans and lights.
Windows: Wash of glass inside and out (wash and/or dust screens)
Kitchen: Clean all cupboards inside and out, oven, sinks and bench tops
Laundry: Clean sink and all fittings.
Bathroom: Remove soap scum from shower/bath areas and tiles/grout. Clean wash basin, taps, vanity area (including all fixtures and fittings)
Floors: Clean all (accessible) floors with either vacuum or mop depending on surface (carpet cleaning may also be required)
Most companies can also help with other areas such as the garage, window cleaning, pressure washing and more extensive cleaning of certain areas.
Can I do it myself or do I need to hire a professional?
Many people choose to clean their home themselves at the end of a lease, and you are not required to use a professional cleaner. However because of the time it takes, and the other jobs that need to be done when moving home, many people find it easier to hire an expert to do the job for them.
It is important to note that steam carpet cleaning is not always required, and in NSW it cannot be included as a condition in your contract. Outside of NSW, if you have a clause specifically written in to your contract, you may need to have your carpets professionally cleaned.
A Renters Guide to End of Lease Cleaning:
Read more at RealEstate.com.au
Residential Tenancies Authority: Moving Out – Your Rights:
Tenants Act Factsheet: Residential Tenancies Act
NSW Fair Trading: Ending a Tenancy – A Guide for Tenants
Worldwide Cleaning Industry Association
ACCA: Australian Cleaning Contractors’ Alliance